📋 Personal Data
What Data Is Collected?
We collect only the minimum data required to provide the service. No unnecessary information is requested.
Identity DetailsFirst and last name — required for registration and invoicing
Contact DetailsEmail, phone, delivery and billing address
Order DetailsProducts purchased, invoice amount, payment method — card numbers are never included
Technical DataIP address, browser type, pages visited — for anonymous statistics only
🎯 Purposes of Use
Why Is Your Data Used?
Legal ComplianceYour identity and contact data are processed in invoicing and record-keeping as required by law.
Orders and DeliveryPreparing your order, despatching it and tracking delivery.
Customer SupportResponding to your requests and complaints and managing returns.
Site ImprovementImproving your experience using anonymous usage data.
Marketing (Only With Consent)No promotional message is ever sent without your explicit consent.
💳 Payment Security
Payment and Card Security
The highest security standards apply to payment, and no card details are stored on ORFA systems.
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Zero-Retention PolicyYour credit or debit card details are never held or stored on our systems.
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256-bit SSLPayment steps run over an encrypted connection directly through the bank's infrastructure.
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PCI-DSS ComplianceAll transactions are handled by providers that meet international payment security standards.
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Secure InfrastructureEncrypted databases, daily backups and penetration testing.
🍪 Cookie Policy
Use of Cookies
We use three types of cookie. You can disable the optional ones at any time from your browser settings.
Required
🔒 Session Cookies
Required for core site functions such as the cart, login and security. Cannot be disabled.
Optional
📊 Analytics Cookies
Let us analyse visitor traffic anonymously so we can improve your experience.
Optional
💡 Preference Cookies
Used to remember your language, region and display preferences.
⚖️ Legal Rights
Your Rights Under KVKK
Under Turkish Law No. 6698 (KVKK) you have full control over your data: the right to learn whether it is being processed, to have inaccurate data corrected, and to request its complete erasure under the Right to Be Forgotten.
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Full KVKK Privacy Notice
See our KVKK page for your legal rights, data transfers and the formal application procedure.
Read the KVKK Notice →
Last updated: June 2026 | ORFA Industrial — Information Security Team
